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GIGW 3.0

Ensuring Accessible Government Services in India

What is GIGW 3.0?

The Guidelines for Indian Government Websites (GIGW) 3.0 is a comprehensive framework designed to ensure the digital inclusion of all citizens—including persons with disabilities—by making government websites and mobile applications accessible, secure, and user-friendly.

Initially formulated by NIC and launched in 2009, GIGW has evolved through structured versions, with GIGW 3.0 being the most comprehensive yet, integrating international standards like WCAG 2.1 Level AA, Section 508, and ADA principles.

New Feature in GIGW 3.0

  • GIGW 3.0 focuses on improving quality and user experience by emphasizing on consistent UI/UX, API integration, and social media integration.
  • The latest version ensures accessibility compliance with Level AA of W3C’s WCAG 2.1, with 17 new success criteria added.
  • It includes a new chapter on cybersecurity, stressing the need for continuous updates and adherence to advisories from CERT-In.
  • GIGW 3.0 highlights risk mitigation by outlining the risks associated with non-conformance to each guideline.
  • GIGW now recommends actionables for government organizations, developers, and evaluators.

At AccessibilityWebTest, we proudly serve as accessibility testing experts for GIGW guidelines in India, supporting public and private organizations in achieving full accessibility compliance. We are also a trusted WCAG accessibility audit partner in Indiaand a digital accessibility partner for ADA and Section 508 compliancein the USA.

Evolution of GIGW: A Quick Background

GIGW 1.0 (2009)

Introduced by NIC and adopted by DARPG into the Central Secretariat Manual of Office Procedure (CSMOP). Guidelines were categorized as Mandatory (MUST), Advisory (SHOULD), and Voluntary (MAY). This version laid the foundation for web content quality, branding, technology, and accessibility.

GIGW 2.0 (2018)

Focused on mobile responsiveness and updated HTML/CSS standards. Introduced mobile app accessibility, aligned with WCAG 2.0 Level AA, and categorized compliance into General Guidelines and Accessibility Guidelines.

GIGW 3.0 (2023)

The latest version emphasizes quality, accessibility, security, and lifecycle management. It aligns with WCAG 2.1 Level AA, enhancing touch gesture accessibility for mobile devices. We assist in Accessibility Testing with GIGW Guidelines in India and are your go-to GIGW 3.0 Government Website Accessibility Experts in India.

RPwD Act, 2016: Legal Backbone for Digital Accessibility

The Rights of Persons with Disabilities (RPwD) Act, 2016, enacted by the Government of India, mandates equal access to information and communication technologies, including digital content and online services. Under Section 42 of the Act, appropriate government bodies must ensure that all information and communication technology (ICT) is accessible to persons with disabilities.

GIGW 3.0 explicitly aligns with the RPwD Act, reinforcing that digital accessibility is not just a best practice, it is a legal obligation for government and public-facing platforms. Failure to comply can result in legal penalties and reputational damage.

At Accessible Minds, we integrate RPwD Act requirements into our accessibility audits and remediation efforts, helping organizations:

  • Avoid legal non-compliance
  • Improve inclusivity across digital platforms
  • Align with both Indian law and international standards (WCAG 2.2, ADA, Section 508)

IS-17802: India’s ICT Accessibility Standard

Alongside GIGW 3.0 and the RPwD Act, Indian Standard IS-17802 further strengthens the country’s digital accessibility framework. Notified in 2023, it establishes comprehensive accessibility requirements for ICT products and services, including websites, mobile apps, software, hardware, and documentation.

Structured in two parts—Requirements (perceivable, operable, understandable, and robust design) and Conformance (evaluation methods)—IS-17802 aligns with global standards such as WCAG and Section 508, while addressing India’s unique needs like multilingual accessibility.

GIGW 3.0 Compliance Focus Areas

FocusObjectiveCountAbbrev
QualityEnsuring a user-friendly experience for visitors25Q
AccessibilityCreating a more inclusive digital environment (as per RPwD Act)50A
SecurityProtection of user data and content3S
Life Cycle ManagementPolicies & Plans for website management & maintenance10L

These are mapped with the risk of non-conformance, allowing organizations to proactively mitigate:

  1. Poor Quality (10)
  2. Bad Accessibility (9)
  3. Weak Security (15)

GIGW 3.0 Structure and Requirements

Each guideline under GIGW 3.0 includes:

  1. Statement of purpose
  2. Expected benefits
  3. Actionable items
  4. Role-based actions for Departments, Developers, and Evaluators
  5. External references to standards and resources
Free Accessibility Review

Get One Website PageTested for Free.

Not sure where to begin with accessibility? Share one public webpage with us, and our team will review it for common accessibility barriers at no cost.

No payment. No obligation.

You receive a short findings summary to help you understand the accessibility condition of your page.

  • Heading structure and page landmarks

  • Image alternative text review

  • Color contrast observations

  • Keyboard navigation check

  • Form label and button review

  • Basic screen reader compatibility check

This free review is an introductory assessment and is not a complete accessibility audit, certification, or guarantee of legal compliance.

Free One-Page Test

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Frequently Asked Questions

GIGW 3.0Questions Answered.

Common questions about GIGW testing, accessibility requirements, reports, and remediation support.

GIGW 3.0 refers to the Guidelines for Indian Government Websites and Apps, which provide requirements and recommendations for quality, accessibility, usability, security, and governance.

Indian government departments, public-sector organizations, agencies, and vendors developing government websites or applications may need to evaluate their products against GIGW requirements.

Yes. Accessibility is an important part of GIGW compliance and includes requirements related to inclusive access, accessible content, navigation, forms, and compatibility with assistive technologies.

Yes. Testing can be planned for government websites, web applications, and mobile applications depending on the relevant GIGW requirements and project scope.

The report can include identified issues, affected requirements, evidence, priority, and recommendations to support remediation and compliance improvement.

Yes. We can support remediation guidance, developer consultation, and retesting after corrections are implemented.

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Let's Make Your Digital Product Accessible.

We help organizations make websites, mobile applications, documents, and digital platforms easier to use for everyone. Our accessibility specialists combine automated testing, expert manual audits, and assistive technology checks to identify barriers that may affect people with disabilities.

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